Site visits are one of the best things about being a Councillor because you can point to an issue and say to a council officer: "there you go, what do you think of that!" and they will see it rather than just note a name of an area from an email.
This morning I spent a few hours doing the rounds in Three Score, a new development in my ward, with 2 highly experienced council officers looking at the situation. What we saw was rubbish, weeds, broken glass, fly tipping, over grown bushes, hacked back bushes and a real sense that the footpaths in particular had no care in them.
One resident said to me it felt like a "forgotten" area - except, he added, when they needed his tax money.
There's a lot that needs to be done - the residents here pay full council tax and demand full services. Next week I am showing the City Council CEO around the area too in a bid to raise its profile and get the action it needs.