tag:blogger.com,1999:blog-6457473.post7560822751496893249..comments2023-05-27T10:29:17.441+01:00Comments on Little's Log: B&Q: At the forefront of the worst customer service in the countryAntonyhttp://www.blogger.com/profile/09165606568016036829noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-6457473.post-35025002019641456972007-08-23T08:48:00.000+01:002007-08-23T08:48:00.000+01:00I wish Norwich CC had an officer list to refer to,...I wish Norwich CC had an officer list to refer to, sometimes one doesn't know who to speak to. <BR/><BR/>B & Q are great if you go in and buy off the stelf, if want to order something complicatted like a shower unit or a fitted kitchen, this is a different matter as one is directed to a remote centralise megalith. I imagine, like council services, there are a lot of key staff that are off on hols at a time when customers are wanting summer home improvements. They need to get their installation act in order.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6457473.post-87438867783933867552007-08-22T22:11:00.000+01:002007-08-22T22:11:00.000+01:00Worse, anon 10.06 - I left seven messages with the...Worse, anon 10.06 - I left seven messages with their installation centre and three in branch without a single call back. I left several messages on a mobile phone and e-mails - nothing in return.<BR/><BR/>Believe me, if the council treated you the way B&Q treated me then I'd be the first to lay seige to City Hall.Antonyhttps://www.blogger.com/profile/09165606568016036829noreply@blogger.comtag:blogger.com,1999:blog-6457473.post-85602124730643118612007-08-22T22:06:00.000+01:002007-08-22T22:06:00.000+01:00What like City Hall, one can't get through to the ...What like City Hall, one can't get through to the appropriate officer, and is flobbed off by a receptionist who knows little about the issue?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6457473.post-30628219420475964982007-08-22T22:01:00.000+01:002007-08-22T22:01:00.000+01:00Antony, you weren't hoping to go Green and get one...Antony, you weren't hoping to go Green and get one of those solar panels for £1499. and they were out of stock??Anonymousnoreply@blogger.com